Lockservice - Question and Answer



1. Do you handle other locks than carlocks?
2. What quality can I expect?
3. Can I give you my lock at a car fair?
4. Will the key also open my other locks?
5. What is "keyed-alike"?
6. What is "recoding"?
7. What options are available for the recoding?
8. What about the extra keys?
9. Can you do chrome plating?
10. Can you repair a damaged lock?
11. Why does a key by lock not have a fixed price?
12. Help, I lost my keys!
13. Do you sell locks or lock parts?


1. Do you also service locks other than carlocks?


Yes, we service all vehicle-related locks: classic car locks, locks of modern cars, moped and motorcycle locks, caravan- and mobile home locks, locks for trucks, locks for industrial and agricultural vehicles and locks for boats and planes.

2. What quality can I expect?


Our lockservice will give you a key that will work in your lock. If the locking functionality is impaired then that functionality will be restored. We do not give any attention to the outside of the lock, unless this was agreed upon in advance. The condition of the lock determines to what extend we can restore the locking functionality.

3. Can I give you my lock at a carfair?


Yes, you can bring your lock to a carfair that we attend. You can fill out the order form when you hand over the lock. You will get a copy of the form. If you have business card then it is good to give us a card.

4. Will the key also open my other locks?


This is often the case, but we do not guarantee it. If one key opens multiple locks then those locks are keyed-alike.

5. What is "keyed-alike"?


Locks are keyed-alike if they can be opened with one and the same key. Locks that are keyed-alike give ease of use. Locks usually can be made keyed-alike if the all have the same keyway. The same key can then be inserted into each keyway.

6. What is "recoding"?


Recoding alters the lock such that it can be opened with a key with different cuts (bittings). The old key no longer works. To make a lock keyed-alike with another lock, it needs to be recoded. It is good to have your lock recoded when you no longer have a key, due to loss or theft.

7. What options are available for the recoding?


A lock can be recoded in four different ways. 1. To a key. Send the key along with the lock. 2. To a keycode. Use this option only if you are sure that you have the right keycode. 3. To a random keycode, chosen by us. 4. To another lock. Send us the second lock too. Use this option only if you have no key. We will also need to charge you for the second lock.

8. What about the extra keys?


The lockservice includes one working key. If you wish to have two keys then you choose for one additional key. Our page Key Types shows the different types of keys. The most common type is the cylinderkey, especially for classic cars.

9. Can you do chrome plating?


Yes, we have this service available. The plating is done by a professional electroplating company. The chrome plating does increase the price of our lockservice, of course. Enter in the remark field of our order form that you wish to have chrome plating done.

10. Can you repair a damaged lock?


A defective plug (core) can unfortunately not be repaired for price that is reasonable. Aluminum alloy plugs can tear. You can test for this by inserting a screwdriver into the keyway and turning it gently. If the keyway widens, then the plug is torn. If the lock of your classic car is damaged, you can consult with Luke as to what your options are. If you send us a new lock that uses the same blank, we can recode it to your existing key.

11. Why does a key by lock not have a fixed price?


The condition and the complexity of the lock determine how much time the lockservice takes. It can take up to several hours. The price we give as a result of the intake inspection is a fixed price. So if we later discover that the work takes longer, we will absorb the extra costs ourselves.

12. Help, I lost my keys!


If your car uses a transponderkey then you need to go to a brand dealer. If your car or motorcycle uses a traditional cylinderkey you can look for the key code. From this key code we can cut you a new key. Of course, we can also cut a new key from your lock. We always advice people to keep one key safely in reserve.

13. Do you sell locks or lock parts?


No, the diversity in the area of automotive locks is too large. It is not economically feasible.

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